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InternetVisionCare -
Frequently Asked Questions
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Click on the question that applies.
If you have a specific question, please use our "Contact Us" page
How do I buy contact lenses online with InternetVisionCare?
Are the contacts the same quality as purchased from my eye care provider?
What savings can I expect by using InternetVisionCare?
Why do I need my prescription to place an order?
How do I know if my prescription is still valid?
What are the benefits of ordering online? Do replacement lenses need to be fitted?
Q: How do I buy contact lenses online with InternetVisionCare?
A: InternetVisionCare offers you a a simple and convenient way to obtain your replacement contacts.
Our easy to use shopping cart enables you to choose your exact contact lens, input your prescription information and pay with your credit card. Once you have set-up an account with us, you can return to the site, use your account ID and re-order whenever you need more contacts.
Q: Are the contacts the same quality as those I previously purchased from my eye care provider?
A: Yes. InternetVisionCare customers receive the same contact lenses as they do from their eye care provider, including all of the major brands like Acuvue, Focus and SofLens. This includes specialty lenses such as toric, colored and multifocal.
Q: What savings can I expect by using InternetVisionCare?
A: On average, InternetVisionCare customers save from 20% to 50% on their replacement contact lens orders when buying online.
Q: Why do I need my prescription to place an order?
A: InternetVisionCare requires a valid prescription for every customer order. You can find your current prescription information on your existing contact lens boxes.
InternetVisionCare will then attempt to contact your eye care provider to verify that the prescription is accurate and has not expired.
Q: How do I know if my prescription is still valid?
A: Most prescriptions are valid for one year. InternetVisionCare encourages its customers to receive regular eye examinations. If your prescription is expiring or has already expired, please visit your eye care provider for an exam and to receive a new or updated prescription.
Q: What are the benefits of ordering online?
A: The convenience of being able to place an order 24 hours a day, seven days a week and save money. Customers who order their lenses via the InternetVisionCare website will receive free shipping when purchasing the special promotion quantities.
All orders placed through the InternetVisionCare web site will be processed quickly and shipped directly to your home address.
Web orders are also verified with an e-mail confirmation to you.
Q: Do replacement lenses need to be fitted?
A: Once you have received an initial eye examination and fitting for contact lenses, the replacement lenses will follow your initial prescription. It is only necessary to be refitted if the prescription changes.
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